The customer always at the center

If a customer has a problem with his machine, he can open the ticket after logging in from this very page. Flexofem assistance will receive the request and process it as soon as possible.

If the requests add up, they are categorized and divided according to the progress of the request. In this way, Flexofem assistance will always have a clear view of the progress of the processes.

Once the service has been completed, it will be even easier for the customer to find the same information later, further reducing the waiting time for a future request.

Following the customer and solving his problems is one of the values of Flexofem.